I have not use my external disk my book like 1 month and today i connect it to my compturer an other one of before and i cant acces to my files. In this case, the file is not actually corrupt thats just the only way that adobe reader knows how to tell you that it cant open the file when its meant for adobe digital editions. How to recover files from wd my book external hard drive. Occasionally, windows files get damaged or corrupted. When the drive is connected to your computer it should up in my computer on windows and in the finder if you are using mac. If i click on the icon it just opens up the mybooklive ui logon screen.
Your payment method may have been invalid when you purchased the content, which would prevent the content from syncing or opening on your device. Then click on recover and check on files you want to restore. Hello malinda1, on the basis of information you have provided, i would request you to please contact wds technical support for live troubleshooting regarding the issue you are facing. My external hard drive is recognized but wont open. After the scanning process is finished, the recovered file type will appear on the left side of the window. It is possible to open files directly from a hard drive.
The only way i can access the folders files from there is to right click on the icon and select open. From the device tab in your books content library, press and hold the title of the book you want to delete. Tap the cloud tab, then tap the item to start redownloading it again. Help retriving files from wd my book essential february. Cannot view files and folders on my book hard drive. Securely access your photos, music and files from anywhere. Windows 10 cannot access my book live with file browser. If this happens to you, the below guide can help you recover the. The total size and available free space appear in the details pane at the bottom of the folder window. This will open your directories in a new explorer window. From manage your content and devices, go to settings. Please help me, i cant open my 500gb wd my book edition drive, the model is wd5000h1cs00, i only found 2 plastic tips to push under 2 of the bottom to front rubber stands, please if you have any ideas post it here or send me an email to. You can open your files in explorer by rightclicking the mybooklive open. Help retriving files from wd my book essential by sudsy 1 feb 19, 2012 12.
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